1. Information We Collect
We collect information you provide directly to us, such as when you contact us, subscribe to our newsletter, or use our services.
Personal Information
- ✓ Name and contact information
- ✓ Email address
- ✓ Phone number
- ✓ Company name and job title
- ✓ Messages and communications
Technical Information
- ✓ IP address and location data
- ✓ Browser type and version
- ✓ Device information
- ✓ Website usage data
- ✓ Cookies and similar technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- ✓ Provide and maintain our services
- ✓ Process your requests and communications
- ✓ Send you service-related information
- ✓ Provide customer support
Communication
- ✓ Respond to your inquiries
- ✓ Send newsletters and updates
- ✓ Notify you about changes to our services
- ✓ Marketing communications (with consent)
Improvement and Analytics
- ✓ Analyze website usage and performance
- ✓ Improve our services and user experience
- ✓ Conduct research and analytics
- ✓ Develop new features and services
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- ✓ Contract: To fulfill our contractual obligations
- ✓ Consent: When you have given explicit consent
- ✓ Legitimate Interest: For our business operations
- ✓ Legal Obligation: To comply with legal requirements
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers
- ✓ Trusted third parties who assist in operations
- ✓ Service providers bound by confidentiality
- ✓ Analytics and marketing service providers
- ✓ Payment processors and hosting providers
Legal Requirements
- ✓ When required by law or regulation
- ✓ To protect our rights and property
- ✓ To prevent fraud or abuse
- ✓ In connection with legal proceedings
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- ✓ SSL encryption for data transmission
- ✓ Secure data storage and access controls
- ✓ Regular security assessments
- ✓ Employee training on data protection
- ✓ Incident response procedures
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website:
Types of Cookies
- ✓ Essential Cookies: Required for website functionality
- ✓ Analytics Cookies: Help us understand website usage
- ✓ Marketing Cookies: Used for advertising and marketing
- ✓ Preference Cookies: Remember your settings
Managing Cookies
- ✓ Use our cookie consent banner
- ✓ Adjust browser settings
- ✓ Opt out of analytics tracking
- ✓ Control marketing cookies
7. Your Rights
Under GDPR and UK data protection laws, you have the following rights:
- ✓ Access: Request copies of your personal data
- ✓ Rectification: Correct inaccurate information
- ✓ Erasure: Request deletion of your data
- ✓ Restriction: Limit processing of your data
- ✓ Portability: Receive your data in a structured format
- ✓ Objection: Object to processing of your data
- ✓ Withdraw Consent: Withdraw previously given consent
8. Data Retention
We retain your personal information only for as long as necessary:
- ✓ Customer data: Duration of relationship + 7 years
- ✓ Marketing data: Until consent is withdrawn
- ✓ Website analytics: 26 months
- ✓ Contact inquiries: 2 years
- ✓ Legal obligations: As required by law
9. International Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:
- ✓ Standard Contractual Clauses
- ✓ Adequacy decisions
- ✓ Binding Corporate Rules
- ✓ Certification schemes
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
11. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to remove the information.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
- ✓ Posting the updated policy on our website
- ✓ Updating the "Last Updated" date
- ✓ Sending email notifications for significant changes
- ✓ Providing prominent notice on our website
13. Contact Information
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
14. Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data properly:
Contact Us
IneriTecni.com